With this software, you can connect with remote teams in an instant, and ensure that you’ll always have the right expertise at hand. It’s never been easier to provide your clients with access to support teams across the globe. Should you have concerns with a purchase or charge, internet retailers, such as Amazon, have legitimate customer services numbers to call.Īs always, if you feel like you have fallen victim of a scam, please contact law enforcement to report it.For large companies and startups alike, powerful remote assistance software allows you to provide exceptional customer service and fast problem-solving solutions from anywhere in the world. If you receive a text message like the one described above, do not respond. Never download an app that provides access to your mobile telephones or other computer devices, it most certainly will result in fraud. Once access is granted through the Anydesk Remote app, the impersonators have stolen various amounts of money from the victims. The Anydesk Remote app provides the impersonator with access to the victim’s mobile telephone, which includes bank and other accounts stored on the device. In speaking with the subject impersonating the fraud specialist, victims are directed to download the Anydesk Remote app to their telephones, so that the fraud specialist can assist in cancelling the transactions. When they called the number to cancel the order, a subject impersonating an Amazon employee connects them to someone impersonating an Amazon fraud specialist.

The victims, who never made the Amazon purchase, called the toll-free number to cancel the charges. In the text, victims are provided with a toll-free telephone number to cancel the purchase. A scam has emerged where victims are asked to download an app to their mobile phones or other devices in doing so they end up losing money.Īccording to victims, they received text messages to their telephones advising they will be charged for an Amazon purchase.

Amazon asking me to download anydesk